Ford Commercial Roadside Assistance

FORD ROADSIDE ASSISTANCE

Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us.

WHAT’S COVERED

If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered. You have a choice of one of the following:

• REPLACEMENT VEHICLE - We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.
• RAIL TRAVEL - If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.
• AIR FARE - If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.
• HOTEL EXPENSES - We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.
• VEHICLE REPATRIATION - If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.
• LOAD CONTINUATION - We’ll provide a load continuation service to a single destination for perishable goods. Local market specific phone number.

WHAT TO DO IF YOUR VEHICLE BREAKS DOWN

Just call Ford Assistance and we’ll get someone to you as fast as we can.

In the UK call: 0800 111234 or 020 3564 4444

In Europe call: 00800 88776611 or +33 426 298781

If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle.
 

Important Information

Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK.

Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.

⁰ The identified dealer fitted accessories are carefully selected third party supplier branded accessories and may have different warranty conditions, the details of which can be obtained from your Ford Dealer.

Dealer fitted accessories are fitted after registration and could have an impact on your vehicle’s fuel consumption. The Combined Fuel Consumption and Combined CO2 Emissions (WLTP) figures do not include dealer fitted accessories.